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Dispute File Information

The Dispute file is offered to issuer/wallet provider to facilitate their own management. The file (in the form of a raw data file) provides issuer/wallet provider dispute details from card schemes.

File Name

The format of file name is “DISPUTED+P/T+ tranBranch (6 digits)+YYYYMMDD+01+.csv” . The prefix of the file name is “DISPUTED”, “T” means test and “P” means production. The sequence number will always have the value set as ‘01’ since we only have one reconciliation file per day.

File Format

Header Record

#Field NameFormatValue
1File NameAN32“HDISPUTED_300001”.
2Transaction BranchAN326 digits.
3Capture DateN8YYYYMMDD

Detail Record

#Field NameFormatValue
1Record TypeA1Static Value ‘S’
2Transaction BranchN6Transaction Branch request.
3Transaction IdAN32Transaction serial number in request.
4Scheme Transaction IdAN66Transaction Id from card scheme if have
5Msg ChannelAN10msgChannel in request.
6Msg TypeAN4Message Type
7Process CodeAN6Process Code
8Transaction CodeAN30Transaction code
9Transaction DescriptionAN60Transaction description
10Card Token NumberN19Card token number
11Masked Card No.N19Masked card number. Only 10 digits of Primary Account Number (PAN). Left-justified, trailing spaces.
12Original Transaction IdAN32Original Authorization transaction Id. Left-justified, trailing spaces.
13Settlement DateN8YYYYMMDD format
14Amount Dr/Cr FlagAN1Debit or Credit Flag
15Transaction CurrencyN3Numeric ISO standard currency code.
16Transaction AmountN(16,2)Dispute Transaction amount.
Example: 100.00
17Bill CurrencyN3Numeric ISO standard currency code.
18Bill AmountN(16,2)Billing amount.
Example: 100.00
19Settlement CurrencyN3Numeric ISO standard currency code.
20Settlement AmountN(16,2)Settlement amount.
Example: 100.00
21Interchange FeeN(16,2)Interchange fee.
Example: 100.00
22Other FeeN(16,2)Other fees.
Example: 100.00
23Merchant IdAN15Merchant id assigned by the acquirer
24Merchant NameAN40Merchant name assigned by the acquirer
25Merchant Category CodeN4
26Merchant AddressAN50
27Merchant CityAN25
28Merchant StateAN25
29Merchant Postal CodeAN15
30Merchant CountryA3ISO 3166-1 Alpha-3
31Merchant ContactANS255
32Merchant UrlAN255
33Merchant EmailANS255
34Merchant Miscellaneous InformationAN255
35Institution CodeAN11
36Service CountryAN3
37Retrieval Reference NumberAN12Assigned by acquirer
38System Trace Audit NumberAN6Assigned by initiator
39Terminal IdAN8
40Additional DataAN999Additional information from initiator
41Acquirer Reference Number/DataAN23Assigned by acquirer
42Chargeback Reference IDAN32Dispute / chargeback reference id
43Chargeback Reason CodeAN20
44Reversal IndicatorN1
45Reason CodeAN20
46Approval CodeAN6Generated by Eastpay
47Linked Account NumberAN19
48Linked Account CurrencyN3
49Customer unique IDAN32
50Fee AmountN(16,2)Transaction fee calculated by Eastpay if configured
51Card Product CodeAN4

Trailor Record

#Field NameFormatValue
1File NameAN32“ TDISPUTED_300001”.
2Transaction BranchAN326 digits.
3Capture DateN8YYYYMMDD
4Total RecordsN12Total of detail records only