Dispute File Information

The Dispute file is offered to issuer/wallet provider to facilitate their own management. The file (in the form of a raw data file) provides issuer/wallet provider dispute details from card schemes.

File Name

The format of file name is “DISPUTED+P/T+ tranBranch (6 digits)+YYYYMMDD+01+.csv” . The prefix of the file name is “DISPUTED”, “T” means test and “P” means production. The sequence number will always have the value set as ‘01’ since we only have one reconciliation file per day.

File Format

Header Record

#	Field Name	Format	Value
1	File Name	AN32	“HDISPUTED_300001”.
2	Transaction Branch	AN32	6 digits.
3	Capture Date	N8	YYYYMMDD

Detail Record

#	Field Name	Format	Value
1	Filler	A1	Static Value ‘S’
2	Transaction Branch	N6	Transaction Branch request.
3	Transaction Id	AN32	Transaction serial number in request.
4	Scheme Transaction Id	AN66	Transaction Id from card scheme if have
5	Message Channel	AN10	msgChannel in request.
6	Transaction Code	AN30	Transaction code
7	Transaction Type	AN30	Transaction type
8	Transaction Description	AN60	Transaction description
9	Card Token Number	N19	Card token number
10	Masked Card No.	N19	Masked card number. Only 10 digits of Primary Account Number (PAN). Left-justified, trailing spaces.
11	Original Transaction Id	AN32	Original Authorization transaction Id. Left-justified, trailing spaces.
12	Message Type	AN4	Message Type
13	Process Code	AN6	Process Code
14	Settlement Date	N8	YYYYMMDD format
15	Amount Flag	AN1	Debit or Credit Flag
16	Dispute Currency	N3	Numeric ISO standard currency code.
17	Dispute Amount	N(16,2)	Dispute Transaction amount. Example: 100.00
18	Bill Currency	N3	Numeric ISO standard currency code.
19	Bill Amount	N(16,2)	Billing amount. Example: 100.00
20	Settlement Currency	N3	Numeric ISO standard currency code.
21	Settlement Amount	N(16,2)	Settlement amount. Example: 100.00
22	Interchange Fee	N(16,2)	Interchange fee. Example: 100.00
23	Other Fee	N(16,2)	Other fees. Example: 100.00
24	Merchant Id	AN15	Merchant id assigned by the acquirer
25	Merchant Name	AN40	Merchant name assigned by the acquirer
26	Merchant Category Code	N4
27	Merchant Address	AN50
28	Merchant City	AN25
29	Merchant State	AN25
30	Merchant Postal Code	AN15
31	Merchant Country	A3	ISO 3166-1 Alpha-3
32	Merchant Url	ANS255
33	Merchant Miscellaneous Information	AN255
34	Institution Code	AN11
35	Service Country	AN3
36	Retrieval Reference Number	AN12	Assigned by acquirer
37	System Trace Audit Number	AN6	Assigned by initiator
38	Terminal Id	AN8
39	Additional Data	AN999	Additional information from initiator
40	Acquirer reference number/data	AN23	Assigned by acquirer
41	Reversal Indicator	N1
42	Chargeback Reference ID / Dispute Case ID	AN32	Dispute / chargeback reference id
43	Dispute / Chargeback reason	AN20
44	Reason Code	An20
45	Approval Code	AN6	Generated by Eastpay
46	Partial Settlement Indicator	AN1	Full or Partial
47	Customer unique ID	AN32
48	Fee Amount	N(16,2)	Transaction fee calculated by Eastpay if configured
49	Card Product Code	AN4

Trailor Record

#	Field Name	Format	Value
1	File Name	AN32	“ TDISPUTED_300001”.
2	Transaction Branch	AN32	6 digits.
3	Capture Date	N8	YYYYMMDD
4	Total Records	N12	Total of detail records only